Privacy Policy

1. Introduction

Welcome to AlSaeedDev ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit alsaeeddev.com, engage us for freelance development services, read our blog, or make a purchase through our online store at alsaeeddev.com/shop.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website. We may update this policy from time to time, continued use after changes constitutes acceptance of the revised version.

2. Information We Collect

Information you provide directly: When you contact us via our contact form, email, or social media, we may collect:

• Your full name and email address
• Message content, subject, and any project details you share
• Any other information you voluntarily provide

Information collected automatically: When you visit our website, certain data is automatically collected by our servers and analytics tools:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type (desktop, mobile, or tablet)
• Cookie identifiers and analytics session data

Information collected when you place an order: When you make a purchase through our store at alsaeeddev.com/shop, we collect the following in addition to the above:

• Full name and email address
• Billing address and, where applicable, shipping address
• Order details including products purchased, quantities, and transaction amounts
• Payment information: processed securely via third-party payment processors; we do not store full card details on our servers
• For print-on-demand orders: shipping address and any customisation details you provide

3. How We Use Your Information

We use the information we collect for the following purposes:

• Communication: To respond to your inquiries, contact form submissions, and project requests.
• Service Delivery: To understand your requirements and provide the freelance services you engage us for.
• Order Processing: To process, fulfil, and manage your store orders, including sending order confirmations, invoices, and delivery updates.
• Digital Product Delivery: To provide download links and access to digital products purchased through our store.
• Print-on-Demand Fulfilment: To forward your shipping details to our print-on-demand fulfilment partner(s) so your physical order can be produced and delivered.
• Customer Support: To handle returns, refund requests, or any issues related to your order.
• Analytics: To understand how visitors use our site so we can improve content and user experience.
• Security: To detect, prevent, and address technical issues or fraudulent activity.
• Legal Compliance: To comply with any applicable laws and regulations, including record-keeping obligations related to transactions.

We do not sell, trade, or rent your personal information to any third parties. Order data is only shared with service providers strictly necessary to fulfil your purchase (e.g. payment processors and print-on-demand partners).

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small text files stored on your device. The types of cookies we use include:

• Essential cookies: Required for the website to function correctly (e.g., session management, shopping cart persistence, and checkout functionality).
• Analytics cookies: Used by Google Analytics (GA4) to track page views and user behaviour. These are anonymised and do not identify you personally.
• WooCommerce cookies: Used to maintain your shopping cart contents, remember login state, and process your order securely.
• Performance cookies: Help us understand page load times and site performance.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality, including the ability to add items to your cart or complete checkout. For full details, see our Cookie Policy.

5. Third-Party Services

Our website integrates with various third-party services, each operating under its own privacy policy. These include:

• Google Analytics: Website traffic and behaviour analysis
• Google Fonts: Typography rendering
• YouTube (Google): Embedded portfolio video demonstrations
• Gumroad: Digital product sales and distribution
• WooCommerce (Automattic): E-commerce platform powering our online store
• Payment Processors (e.g. Stripe, PayPal, Bank transfer): Secure payment handling for store transactions; your payment data is transmitted directly to these processors and is not stored on our servers
• Print-on-Demand Partner(s): Production and fulfilment of physical print-on-demand orders; your name and shipping address are shared with our partner solely for delivery purposes
• Facebook / Instagram / TikTok / GitHub: Social media profile links

We are not responsible for the data practices of these third-party services. We encourage you to review their individual privacy policies.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy:

• Contact & enquiry data: Retained for up to 12 months after your last interaction, unless ongoing engagement requires otherwise.
• Order data: Retained for a minimum of 5 years to comply with financial and legal record-keeping requirements. This includes transaction records, invoices, and order history.
• Download & access logs (digital products): Retained for up to 12 months for security and fraud prevention purposes.
• Analytics data: Anonymised session data is retained in accordance with Google Analytics default retention settings.

Once data is no longer required, it is securely deleted or anonymised.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption on all data transmissions (HTTPS)
• Secure server infrastructure and restricted access controls
• Payment data handled exclusively by PCI-DSS compliant payment processors: we do not store card numbers or CVVs
• Minimal data retention: we only keep personal data as long as necessary
• Regular security reviews and updates

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your data has been compromised, please contact us immediately.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Deletion: Request that we erase your personal data ("right to be forgotten"), subject to legal retention obligations (e.g. transaction records).
• Objection: Object to the processing of your data in certain circumstances.
• Portability: Request a machine-readable copy of your data for transfer to another service.

To exercise any of these rights, please contact us at hello@alsaeeddev.com. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately and we will promptly delete such information from our records.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: hello@alsaeeddev.com
• Website: alsaeeddev.com

We aim to respond to all privacy-related inquiries within 2 business days.